Please read our FAQ first, as it contains the most frequently asked questions. Can't find your answer? Then you can always contact us.

Where is my package?
We aim to dispatch your order within 1 to 2 days. The total delivery time is typically 5 to 8 working days, provided you place your order before 5:00 PM GMT. If your order has not arrived within this timeframe, please contact our customer service for assistance.

Where can I find my tracking number?
Once your order has been shipped, you will automatically receive a tracking number via email. If you don’t see it in your inbox, please check your spam folder, as our emails sometimes end up there.

How can I track my order?
You can track your order using the tracking number you received by email. Simply enter your code on our tracking page to check the status of your delivery.

Please note that it may take some time for your tracking link to become active.

You can track your order here: https://koslig.co.uk/apps/track123

I am not satisfied with my package.
View our Refund & Return Policy page below to return your package. 

Refund & Return Policy: https://koslig.co.uk/policies/refund-policy

If you cannot find the answer to your question, you can always contact us:

Kaybury Limited

238 Crescent House
Golden Lane Estate
London EC1Y 0SL
United Kingdom

E-mail: info@koslig.co.uk
Tel: +447449624157

Business Hours (GMT):

• Monday to Saturday: 08:00 AM to 6:00 PM
• Sunday: 10:00 AM to 04:00 PM

We will answer your request within 24 hours.